They also use proprietary speech recognition software. Minesh Patel, technical director at Vocalis, said: "Speech recognition has had many false dawns, but now with the advent of newer RISC (reduced instruction set computer) processors, there are...
Speech input and output to IT systems has passed the credibility threshold. The call centre automation market is leading the take-up of speech recognition services. Graham Titterington, senior analyst at Ovum, reviews the prospects for speech...
IBM has released a software toolkit which developers can use to build speech-recognition applications for Linux computers. Although speech-recognition software has yet to become a mass-market phenomenon, interest in it is being spurred by...
Push-button instant access to groups on a single call, 'presence' information that shows who's busy before a call is made, voicemail forwarding and text-to-speech services can all be built into the infrastructure with negligible impact on the device.
Microsoft is close to acquiring privately held Tellme Networks, a maker of products that bridge the worlds of speech recognition and the internet. Microsoft has been betting heavily on the intersection of the telephony and data communications worlds.
BT will be responsible for KPMG's wide area network and local area network refresh and management, deployment of Cisco IP telephony, integration with an existing Microsoft Office Communications Server platform, video and audio conferencing.