June 30 was the final cut-off point for IBM Global's millennium-compliance programme, as reported by Silicon.com earlier this week. Not all IBM's internal computers made the company's Y2K deadline yesterday, after a nineteen month build-up and at...
For example, if you run an in-house technical support hotline do you have a service level agreement (SLA) with every department? Introducing change is not only outside of their remit but may well be actively discouraged by the SLA and contractual...
The mantras for this year are governance and compliance. Now that governance and compliance are the major issues du jour for companies, some vendors are reporting that buy-in for technology decisions comes from the board, not the IT department.
Meta Group senior vice president Luis Leamus looks at the most important issues facing CIOs this past quarter, from SOX compliance to staff retention, and offers best practices for running a successful IT organisation during the coming years.
The overall goal of a CCB is to make decisions that increase the operational efficiency and usefulness of the network's ability to support the business process of the company. A configuration control board (CCB) -- also known as a configuration...
ISO 17799 (expected to be renamed ISO 27002 this year) provides a set of best practices for security, in areas including compliance. Handling compliance and risk have become inescapable elements of the modern CIO's role as they strive to ensure the...
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