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Knowledge and Data Management White Papers

Improve the Efficiency of Your Service Desk

Overview Are you looking for ways to eliminate increasing IT service desk demands? Are you trying to enable users to resolve some of their more basic issues, including password reset, through user self-service? This paper examines the role of password management including support capabilities and solution economics, and demonstrates how BMC Password Management can consolidate password management issues into one comprehensive incident and problem management application.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	June 2007
Format	White Papers
Topics	Knowledge and Data Management, Data Recovery - Security, Directory Services

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