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Transforming IT Operations Through BSM

Overview The daily activities of IT Operations are important contributing factors that determine how well and how quickly an IT organization transitions to Business Service Management (BSM). Transformation to BSM is not only for the top levels of an IT organization - it should permeate throughout the entire IT organization. Therefore, BMC offers integrated process-oriented solutions that help IT Operations simultaneously solve immediate operational problems, while transforming into efficient and effective contributors to BSM.

Further White Paper Details
Publisher	Ptak, Noel & Associates	File Format	PDF
Date Published	May 2007
Format	White Papers
Topics	Infrastructure Management, Business Management, Service Level Management

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