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Infrastructure Management White Papers

ITIL Best Practices With Oracle Enterprise Manager 10g and Oracle Siebel Help Desk

Overview ITIL is a set of guidelines that describes an integrated, process based, best practice framework for managing IT services that can be tailored to meet the unique business needs of IT organizations. Over time, ITIL has evolved to become the de facto standard for service management. The ITIL framework provides broad service management recommendations as well as common definitions and terminology. Adopting ITIL guidelines and architecture will enable organizations to ensure that IT processes are closely aligned to business processes and that IT delivers the correct and appropriate business solutions.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	May 2007
Format	White Papers
Topics	Infrastructure Management, Best Practices, ITIL

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IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

Publisher:
Novell

Green IT: Reducing your Carbon Footprint with Citrix

Publisher:
Citrix Systems

Ovum Report: IBM Simplfies Service Management to facilitate business and IT

Publisher:
IBM

Protecting virtual macchines: the "best of Vmworld" approach

Publisher:
Citrix Systems

Security Beyond Corporate Boundaries: Using Citrix Application Delivery to Protect Corporate Information Anywhere Business Happens

Publisher:
Citrix Systems

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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