Valovic said Microsoft is already crafting such advanced applications with telephone equipment makers Siemens, Avaya and Mitel, and more partnerships are expected. Microsoft could emerge as a "major force in telecom" once converts to internet-based...
This would give, for example, access to PBX directories and voicemail from mobile devices or the ability to arrange free or cheap calls between employees in certain areas, probably around a work campus.
Merrill Lynch is now deploying a mix of gear from Cisco and its competitor Avaya. Cisco Systems has racked up another significant internet telephony contract. In total, the company plans to eliminate a disparate collection of 362 PBXs in favor...
It doesn't lack support from the vendor community - Cisco, Avaya and Nortel among others have put their full weight behind the tech. John van der Linde, director of converged applications for Avaya in the UK & Ireland, explains: "IP helps banks...
As more proof of the scale of the BT project comes to light, take-up of IP will increase dramatically. In fact, all the leading IVR vendors such as Avaya, Edify, Genesys, Intervoice, Nortel and VoiceGenie support SIP and in doing so have integrated...
A report from analyst house IDC has discovered that financial services and retail will see the fastest growth on IP telephony in the next five years. According to IDC, the uptake of IP telephony among financial services firms will come from the...