Communications Software White Papers

Avaya Case Study: Wolf, Greenfield & Sacks

Overview The law firm of Wolf, Greenfield & Sacks (WG&S) was founded in Boston more than 75 years ago. Prior to installing the Avaya solution, WG&S was relying on a 12-year old Nortel switch and voice mail system that was quickly becoming obsolete and expensive to maintain. Initially, there was some concern that changing telephony systems would not be well received by the firm's attorneys given their familiarity with the Nortel solution. As a solution WG&S is leveraging Avaya Modular Messaging for its deployment of intelligent communications. The firm has a 24-port system and 150 mailboxes.

Further White Paper Details
PublisherAvaya File FormatPDF
Date PublishedMay 2007
FormatCase Studies   
Topics
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