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Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
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Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
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Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
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Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
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This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
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When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly, that the traffic will be...
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Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've tried to send them an...
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An IP Telephony home lab setup will allow you to test new versions of software and features, in addition to learning the core competencies of the call routing and IP...
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Cisco IP Phone features are controlled via softkeys. Softkeys are programmable feature buttons that appear on the Cisco IP phone. While each feature is executed differently, each feature is initiated...
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Unified Communications is really communications awareness, combined with speed and minimal interruption. All the major manufactures of VOIP systems are executing their respective solutions today. However, the best solution is...
Protocols are tending to creep out of the tiering system that defines which other technologies they can be used with, so the MPLS sprawl has caused some IT professionals to criticise developers. To give you a mental picture MPLS could be described...
In a panel session at the Wi-Fi Planet conference on Wednesday, representatives of the Institute of Electrical and Electronics Engineers (IEEE) and the Wi-Fi Alliance laid out broad timetables for the availability of protocols to be used with the...
After years of talk, voice over IP (VoIP) is fulfilling its promise and being used by businesses in significant numbers, according to industry experts. Quocirca's Longbottom said that while large firms are beginning to understand the benefits of...
Voice over Internet Protocol (VoIP) looks to be the next big deal, a business disrupter that could change everything in the telecoms world. VoIP spam - an endless series of automated advertising and human enquiry annoyances delivered over a voice...
For example, firewalls used to protect corporate networks from viruses and worms do not recognise voice-signalling protocols. These devices are expected to become essential pieces of next-generation telecommunications networks as phone companies...
While Skype's strong encryption prevents interception and eavesdropping, the software is still vulnerable to the vishing (phishing scams over VoIP) and social engineering threats that email and telephony also suffer from.