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Avaya Contact Center Solution Helps SITEL Corporation Meet Client Needs Worldwide

Overview Based in Baltimore, MD., SITEL Corp. is one of the few outsourcing companies with both the resources and the experience to design, build and operate comprehensive contact center solutions around the world. SITEL needed a global, multimedia contact center solution to support agents around the world and manage the company's 1.5 million remote customer contacts per day. As a solution SITEL deployed Avaya Contact Center Solution and Avaya Global Services to help them grow in a manageable way.

Further White Paper Details
Publisher	Avaya	File Format	PDF
Date Published	April 2007	Downloads	2
Format	Case Studies
Topics	Call Center - Contact

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