VoIP - IP Telephony White Papers
QualChoice Takes the Next Step in Its Migration to IP Telephony With Avaya Services and Solutions to Achieve Improved Customer Service
Overview Serving 11 counties in Northeast Ohio, University Hospitals Health System (UHHS) is one of the state's largest medical networks. The challenge was to take advantage of technology upgrades based on lease cycles, improve operational and network efficiencies, better integration with remote locations, and enhance customer service response times (mandated by recent regulatory changes). The company upgraded QualChoice's headquarters location with a new S8710 Media Server and G350 Media Gateway. This upgrade enabled QualChoice to provide remote IP Telephony service its new Canton location that was equipped with a G350 Media Gateway.
| Publisher | Avaya | File Format | |
|---|---|---|---|
| Date Published | April 2007 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful? 3 out of 6 users found this white paper useful
White Paper RSS
Download
Register
