The bank has been forced to reassure users due to the strength of customers' reactions to the Passport plan.silicon.com has also learned that Egg's customer service staff have been fielding a stream of calls from worried users seeking...
Fabrice Jacquinet, CRM product marketing manager EMEA at PeopleSoft, says: "All databases share a static database description. Rod Street, head of the CRM practice at the business consulting service of IBM, says: "A lot of companies are doing...
BT will be partnering the Royal Mail in the rollout, silicon.com has learned. Royal Mail CIO David Burden would not be drawn on the project but did say the technology will be used in future "to monitor the flow of mail through our pipeline, in...
The success of a CIO is gauged almost entirely on the brand strength and share price performance of the company they work for, according to new research. Colin Cobain, IT director at Tesco, came top of the CIO poll with 37 per cent of the vote...
Judging CIO performance purely on the strength of the company's share price is an unfair and unreliable benchmark of success or failure, according to leading UK IT chiefs. Two-thirds of silicon.com's 12-man CIO Jury IT user panel this week voted...
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