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Infrastructure Management White Papers

Real-time Remote Workforce Enablement

Overview Cox Communications was looking for a way to deploy and manage the IT requirements of its decentralized customer support team comprised of over a hundred people. With only four IT staff designed to support the technical need of the customer support team, Cox required a flexible and high-performance solution that could be easily managed.

Read more to find out how Cox used Virtuozzo to build a virtual server infrastructure to serve remote workers with a customized central desktop.

Further White Paper Details
Publisher	Parallels	File Format	PDF
Date Published	January 2008
Format	Case Studies
Topics	Infrastructure Management, Customer Support Services, Middleware, Network Design, IT HR - Staffing - Training, ROI - TCO, IT Reliability

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