Internet Security Systems (ISS) has found a security hole in Oracle's Application Server (OAS) that could lead to outsiders accessing businesses' computer systems. According the company, multiple security failures can be found in version 4.0 for...
The software is seen as one way to consolidate applications and improve employee productivity. Portal software typically consolidates and filters information from a range of applications, drawing on anything from packaged sales force productivity...
If the technology does not help the user, or it is not a seamless part of their operational processes, it will not deliver the expected returns. Most businesses have yet to get to the bottom of this challenge and need to address fundamental issues...
Neil Hammond is IT director at British Sugar and was formerly IT operations director at Thomas Cook when it successfully outsourced some IT projects to India in the late 1990s. It is not as 'personal' to the offshore contact centre agent as it...
An investigation into the offshore operations of leading UK financial institutions claims consumer data is at no greater risk in India than in the UK. The report warns that offshoring can contribute a material risk to market confidence, financial...
India is to set up a national register of IT professionals to help companies vet employees and carry out background checks on new recruits working in the offshore IT and BPO industry. Speaking at the launch of the NSR in India, Kiran Karnik...