Infrastructure Management White Papers
Establish a Platform for Effective IT Service Management That Integrates With and Extends the Value of Existing Processes
Overview For an organization to be able to manage IT like a business, it needs more than traditional IT management tools that focus only on monitoring various types of IT resources. IBM IT Service Management is designed to provide customers with the capability to understand their IT infrastructures and implement processes that help them manage IT like a business. At the heart of IBM IT Service Management is IBM Tivoli Change and Configuration Management Database (CCMDB) - a platform for integrating data, workflow and policies across IT management processes. This paper helps to understand how Tivoli CCMDB enables organizations to benefit from innovations in application discovery, data federation and application integration - and how it automates IT processes to help minimize the impact of organizational complexity.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | August 2006 | ||
| Format | White Papers | ||
| Topics | |||



