Monitoring Systems White Papers
How Avaya Maintenance Services Puts Dollar Rent A Car in the Driver's Seat
Overview With annual revenues exceeding $769 million and the highest profit margin of any car rental company serving airport customers, Dollar Rent A Car's results-oriented culture has given it oriented culture has given it the added distinction of having the most efficient cost structure in the car rental industry. Dollar Rent A Car required constant uptime from its contact center services; even an hour of downtime can cost the company a significant amount of money and negatively impact its bottom line. In order to maintain maximum uptime and remain running at peak efficiency, the company chose Avaya Maintenance Services and monitoring by Avaya EXPERT Systems Diagnostic Tools.
| Publisher | Avaya | File Format | |
|---|---|---|---|
| Date Published | April 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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