The first is an infrastructure testing application that determines the readiness of the network to support voice and video traffic, and the second models this traffic over the network. As an investment in convergence becomes less speculative, most...
But most continue to implement IP telephony as a one-for-one replacement for a PBX or Centrex service. Analyst firm Gartner recently warned users to look for tangible business benefits of voice over IP (VoIP) networks beyond cost savings from...
Another trend Hall pointed to is the recent emergence of managed and hosted services for IP telephony, both for network services such as IP VPN and telephony services such as IP PBX and contact centres.
As session initiation protocol (SIP) becomes more widely adopted for IP telephony, any compliant IP phone should be able to work with any compliant PBX, at least for the vast majority of functions. Mark Herbert, CEO of managed services provider...
For small businesses looking to move to the new generation of telecom services, an IP-PBX or voice over IP (VoIP) gateway has all the capabilities of a traditional switch or key system. While the very smallest businesses only need to buy a couple...
Mike Roberts, IT director at the London Clinic, which is planning to roll out VoIP in the next 18 months, told silicon.com he would be looking for "some form of encryption" before making the switch. The survey questioned 395 global executives from...