Momentum Webcast: Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM (Level 100)
Overview The growth of any business depends on creating a lasting positive impression and earning a customer's loyalty when closing a sale or resolving a customer's problem. Microsoft understands what it takes to help the organization improve the customer relationships. The presenter of this webcast explains how one can start enhancing the organization's interactions with customers by providing the employees with easy access to customer information through a widely adopted Customer Relationship Management (CRM) tool, such as the Microsoft Dynamics CRM solution. Since Microsoft CRM provides an integrated Microsoft Office Outlook experience, users of Outlook and other programs in the 2007 Microsoft Office system should find the application interface of Microsoft CRM familiar and easy to learn.
| Publisher | Microsoft | ||
|---|---|---|---|
| Live Date | 14th April 2007 01:01 BST | ||
| Format | Webcast | ||
| Topics | |||
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