VoIP - IP Telephony White Papers

CNL Improves Its IT Infrastructure Performance by Utilizing Avaya IP Support Services

Overview CNL is one of the nation's largest privately held real estate investment and development companies with $13 billion in assets under management. An executive decision taken to decentralize the information technology infrastructure which led CNL seeking a new scalable, cost-effective solution that could manage the new IT requirements across multiple sites, as well as strengthen system security, perform routine tasks (like moves, add, changes) and be able to interoperate with existing systems. The implementation of the Avaya Remote Managed Services for IP Telephony - Premium solution across the company's network enabled CNL to offload day to day operational support for its communications systems to highly-trained Avaya personnel who leverage the Avaya Enterprise Service Platform (ESP) to monitor and manage their converged network.

Further White Paper Details
PublisherAvaya File FormatPDF
Date PublishedApril 2007
FormatCase Studies   
Topics

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