Avaya is to design and install two customer contact centres for BSkyB in Livingston and Dunfermline. Avaya, formerly known as the enterprise networks group of Lucent Technologies, will install intelligent communications systems, including its Elite...
This kind of spontaneous, everyday multimedia conferencing is some way off - but the basic technology needed to support it exists today and it's starting to be used in live carrier networks. Players such as Estara, GoBeam, Telverse and Vonage are...
Paul Tidy, BUPA International head of operational development, told silicon.com the deal is worth "a few hundred thousand pounds" but that the 10 year review should see more business go to Avaya and maintenance provider, IP Integration.
The top five are, in order, is Nortel (commanding 12.3 per cent share), Siemens (12 per cent), Avaya (10.9 per cent), Alcatel (7.8 per cent) and Ericsson (3.8 per cent). Canalys points out that BT earlier this year signed a letter of intent with...
Options such as voicemail, conferencing and call logs will be offered to businesses with teleworkers. AT&T has worked with Alcatel, Avaya, Cisco, Nortel and Siemens to ensure interoperability of equipment.
Insurance intermediary Towergate has awarded a £1m, three-year contract to consultancy CCT for an Avaya converged IP voice and data network. The implementation allows Towergate to manage a distributed voice and data network centrally over one...