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VoIP - IP Telephony White Papers

Accent Blinds Draws ROI in Under a Month With Avaya IP Telephony

Overview Accent Blinds rise from a small family-owned decoration business to one of the leading blind manufacturers in New South Wales is an Australian success story. Accent Blinds was experiencing a loss of income due to unsatisfied customers, it had poor or no reporting tools and a high cost of ongoing maintenance and support for the existing communication system. As a solution to this Accent Blinds selected Avaya IP Office, a modular and scalable all-in-one IP telephony solution designed specifically for the small business market and Avaya applications - CCC Call Centre, VoIP networking to remote showrooms, Avaya Voicemail Pro and Wireless IP handsets in the factory to improve its customer service levels and give increased functionality to staff.

Further White Paper Details
Publisher	Avaya	File Format	PDF
Date Published	April 2007
Format	Case Studies
Topics	VoIP - IP Telephony, Voice Mail, Mobile - Wireless Communications

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