As an investment in convergence becomes less speculative, most vendors now have significant product offerings in the packet PBX space, which uses the LAN model to deliver voice over the data network. Over the last couple of years the IP-PBX vendors...
So you decide you want to reduce costs or support remote users by integrating an IP VPN into your convergence strategy. But the way IP VPNs are sold by BT and service providers such as COLT, Equant and Infonet shows there's no common voice-first or...
The telco claims that from day one this will be Europe's largest IP convergence business. BT sees its convergence push as a key part of its overall ICT services strategy. The market for enterprise IP telephony alone is predicted to grow to $4.4bn...
Driven by the need for convergence of messaging - and the reality that it can now be done - IPT/VoIP will come of age in 2004. Next is IP telephony (IPT) and voice over IP (VoIP), although the market is completely confused by what the fuss is all...
Although IP contact centre deployments are lagging general IP PBX projects, some vendors are seeing contact centre functionality being deployed off the back of general telephony projects. And some of the key selling points for IP telephony, such as...
The majority of telecoms managers and IT directors in small and medium-sized businesses view convergence as the introduction of IP telephony into the LAN and WAN, what we commonly call voice-data convergence.