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VoIP - IP Telephony White Papers

IP Telephony from A to Z: The Complete IP Telephony eBook

Overview This information-packed eBook is a must-read if you're considering a move to an all-IP network. The document outlines the benefits of convergence and explains what you need to consider when you're ready to evaluate IP telephony vendors. It even offers a handy implementation calendar that you can use to chart your own deployment timelineÂ—from researching solutions and requesting vendor proposals to pilot installation, testing, and going live with your chosen solution. Download it today!

Further White Paper Details
Publisher	Shoretel	File Format	PDF
Date Published	March 2007
Format	White Papers
Topics	VoIP - IP Telephony, Telephony Systems - PBX, Voice - Data Integration, Industry Standard Protocols, Telecom Services, IP Technologies

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Call centres lag behind on IP adoption

Although IP contact centre deployments are lagging general IP PBX projects, some vendors are seeing contact centre functionality being deployed off the back of general telephony projects. And some of the key selling points for IP telephony, such as...

Channel:
VoIP
Tags:
call centre,
voip

Quocirca’s Straight Talking... What to expect in 2004

Driven by the need for convergence of messaging - and the reality that it can now be done - IPT/VoIP will come of age in 2004. Next is IP telephony (IPT) and voice over IP (VoIP), although the market is completely confused by what the fuss is all...

Channel:
IT Director
Tags:
quocirca,
2004

Managing convergence - the key points every company should know about

As an investment in convergence becomes less speculative, most vendors now have significant product offerings in the packet PBX space, which uses the LAN model to deliver voice over the data network. Over the last couple of years the IP-PBX vendors...

So what is convergence anyway?

The majority of telecoms managers and IT directors in small and medium-sized businesses view convergence as the introduction of IP telephony into the LAN and WAN, what we commonly call voice-data convergence.

What are IP VPNs good for?

So you decide you want to reduce costs or support remote users by integrating an IP VPN into your convergence strategy. But the way IP VPNs are sold by BT and service providers such as COLT, Equant and Infonet shows there's no common voice-first or...

BT bets on convergence

The telco claims that from day one this will be Europe's largest IP convergence business. BT sees its convergence push as a key part of its overall ICT services strategy. The market for enterprise IP telephony alone is predicted to grow to $4.4bn...

Channel:
LANs
Tags:
applications,
bt,
convergence

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