Application Servers White Papers
Embarq Improves Customer Relationship Management While Increasing Employee Efficiency and Productivity
Overview Embarq Corporation, a telecommunications company headquartered in Overland Park, Kansas, has a heritage going back more than a hundred years. The challenge was to improve customer support and sales support quickly and efficiently within the confines of multiple legacy infrastructures. To solve this, the company implemented IBM WebSphere Application Server, V6; WebSphere Business Integration Connect - Express, V4.2, IBM WebSphere Portal Enable, V5.0.2, IBM eServer p5 510, Linux operating system and the CustomerGrid application suite from Nimaya Inc.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | April 2007 | ||
| Format | Case Studies | ||
| Topics | |||



