Application Servers White Papers
Business Protocols: Implementing a Customer Complaint System
Overview This paper outlines the application of Service-Oriented Architecture (SOA) principles to business interactions using the unique capabilities of Microsoft BizTalk Server 2004. The basic idea is to apply a communication service pattern to structure business interactions. This pattern has been widely applied in network communication. Its two core features are a more effective notion of agreement, and the service encapsulation of interactions. Benefits include better-defined responsibilities for all application components involved, easier customization to support interactions with different partners and, in general, more flexibility to meet the inevitable changes in business.
| Publisher | Microsoft | File Format | HTML |
|---|---|---|---|
| Date Published | October 2004 | ||
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSS
Download
Register
