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VoIP - IP Telephony White Papers

Self Service Solutions for IP Telephony and Services Oriented Architectures

Overview The Avaya Voice Portal architecture addresses the needs of the Information Technology (IT) purchasers, managers, and implementers by offering the manageability, reliability and scalability of a software-based media processing appliance coupled with the ease of integration and programmability in Web and Service Oriented Architectures. By offering robust Speech and Touch-tone capabilities in a package that is easy to install, maintain, and modify, CIOs can integrate historic "Call Center Only" capabilities into the IT fabric of enterprises of all sizes.

Further White Paper Details
Publisher	Avaya	File Format	PDF
Date Published	December 2005
Format	White Papers
Topics	VoIP - IP Telephony, Call Center - Contact, Service-Oriented Architecture

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