Help Desk White Papers

Web 2.0 Driving Service Oriented Architectures

Overview As the rich user interface enabled by Ajax is changing the way people interact with the Web, the need to preserve existing investments in mission critical Web applications, like the Service Desk, has become essential. To ensure that such applications continue to integrate with current and emerging technologies, software vendors must evolve to embrace SOA architectures and rich interactive user interfaces, without the need for special browser plug-ins. This paper provides an overview of SOA architectures and Ajax-based RIAs, and explores how LiveTime has successfully blended these emerging technologies into LiveTime 5.0.

Further White Paper Details
PublisherLiveTime File FormatPDF
Date PublishedFebruary 2007
FormatWhite Papers   
Topics
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