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Help Desk White Papers

Por quÃ© hacer pruebas no es suficiente para garantizar la calidad de la aplicaciÃ³n

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Overview Muchos departamentos de TI se afanan aÃºn por conseguir resultados uniformes de calidad mientras sufren de falta de visibilidad y carecen de procesos definidos. Es posible que ya sepa cÃ³mo puede establecer prioridades y automatizar sus actividades de pruebas para mejorar la calidad. QuizÃ¡ ya haya implementado estas prÃ¡cticas en su organizaciÃ³n. Este puede ser el momento oportuno para dar el siguiente paso en los procesos de prueba: GestiÃ³n de la Calidad.

Further White Paper Details
Publisher	Compuware	File Format	PDF
Date Published	February 2007
Format	White Papers
Topics	Help Desk, Infrastructure Management, Service Level Management, IT Reliability, ITIL

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