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HSBC Deploys Underwriting Weapon to Beat the Competition in the UK Insurance Market

Overview HSBC is a global financial services giant, with $40 billion in sales, 230,000 employees and 7,000 offices in 81 countries. HSBC wanted to move ahead of stiff competition in the United Kingdom insurance market with a product and IT infrastructure that could be used by HSBC financial agents to approve insurance policies for customers in minutes and produce solid profit margins for HSBC. The solution to this was the xpert Bridge underwriting engine which features IBM DB2 and WebSphere middleware, IBM eServer pSeries and zSeries and xpertBridge Rules Designer and xpertBridge Publisher from Allfinanz, Inc.

Further White Paper Details
Publisher	IBM	File Format	PDF
Date Published	March 2007	Downloads	4
Format	Case Studies
Topics	Application Servers, Middleware, Service-Oriented Architecture

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Call centres get top billing at insurance conference

According to Taylor, using middleware means that agents are able to access all the various policies a customer may have with Barclays in one call - making call processing much faster. The importance of the call centre was driven home at the...

Channel:
Applications

Transatlantic Cable : The CIA gets into Venture Capital

One prominent VC analyst commented: "Say the CIA said that wrist phones are critical for our agents and we will buy 10,000 of them.as long as there is a consumer market for it, a bunch of entrepreneurs will go down to Sand Hill Road (where many VC...

Channel:
Comment & Analysis

US Secret Service rounds up ID thieves

US law enforcement agents - cooperating with officials from the United Kingdom, Canada, Bulgaria, Belarus, Poland, Sweden, Ukraine and the Netherlands - have arrested 28 suspects since Tuesday night and stressed that the investigation continues.

Channel:
Protecting your ID

Re:Viewing 2006: The year in outsourcing

HSBC, for example, is opening a new 2,000 seat facility in Kolkata and a software development centre in Hyderabad. The 'big three' Indian IT giants - Infosys, Tata Consultancy Services (TCS) and Wipro - posted another phenomenal year of bumper...

Channel:
IT Outsourcing
Tags:
outsourcing

Towergate opts for converged network policy

It will also allow the group to route calls to available agents across the subsidiaries. If one office is unavailable to a customer, it will be routed to available agents elsewhere in the business, along with that customer's data.silicon.com...

HSBC loses 370,000 customers' details

HSBC faces possible investigation by the UK's financial watchdog after admitting losing a CD containing the details of 370,000 customers. A spokesman for HSBC said: "There is no information on this disk in relation to banking or payment details and...

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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