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Property and Casualty Insurer Delivers Outstanding Support to Agents With an Industry-Focused, Composite Business Services Platform From IBM

Overview IBM is helping to improve partner relationships for a premier property and casualty insurance company providing personal, commercial, marine, agribusiness, and excess and surplus insurance products across the United States. IBM wanted to deliver outstanding service and support to independent agents and brokers by providing a range of services across core business functions including new business acquisition and policy management while reducing manual touch points and operating costs. The solution was achieved by delivering highly personalized services to agents with a flexible business and IT alignment solution created specifically for the insurance industry that uses Web services and Association for Corporate Operations Research and Development (ACORD) standards in Service Oriented Architecture (SOA).

Further White Paper Details
Publisher	IBM	File Format	PDF
Date Published	March 2007
Format	Case Studies
Topics	Web Services, Service-Oriented Architecture

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Channel:
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Tags:
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Channel:
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Tags:
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Publisher:
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Publisher:
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Publisher:
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