A worrying 80 per cent - who are bound by data retention laws - are failing to delete records after the requisite time. More than half the respondents admitted they use instant messaging in the enterprise but have no record of exchanges.
Despite video and picture messaging, Brits are still in love with good old-fashioned texting - this New Year, we sent over 130 million of them. Global mobile messaging revenue could reach $69bn by 2007, according to analysts.
Google on Monday was set to launch Gmail Chat, which will let users send instant messages with one click from their email account, see when contacts are online and save the chat history like an email message.
Microsoft has won a patent for an instant messaging feature that notifies users when the person they are communicating with is typing a message. Companies that challenge a patent have to prove the patent owner was not the first one on record for...
Or if someone sends an IM to a user, the software can then prompt a Net phone call and record a voice message. Microsoft plans to release in December new software designed to secure instant messaging and other communications within big companies.
Firms have to remember that regardless of the informality of instant messaging, it is still subject to the same requirements as email communications and members must ensure that their use of instant messaging is consistent with their basic...