You are here: silicon.com > Resources > White Papers > Silicon > White Papers

White Papers White Papers

End-User Performance: Building and Maintaining ROI

Overview In this white paper from SAP, author Stephen Hirsch examines issues related to end user acceptance and use of enterprise software. Hirsch advocates for creating a "performance cycle" that establishes user acceptance and understanding up front and maintains and develops user skills in the long term. He explains how this framework can help maximize end-user performance and ensure the overall success and ROI of your software implementation.

Further White Paper Details
Publisher	SAP	File Format	PDF
Date Published	October 2006
Format	White Papers
Topics	N/A

Did you find this white paper useful? 3 out of 6 users found this white paper useful

Accelerating Microsoft Windows Vista Migrations with Citrix XenApp

Publisher:
Citrix Systems

Delivering Information in Real Time

Publisher:
IBM

Green IT: Reducing your Carbon Footprint with Citrix

Publisher:
Citrix Systems

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

Publisher:
Novell

Security Beyond Corporate Boundaries: Using Citrix Application Delivery to Protect Corporate Information Anywhere Business Happens

Publisher:
Citrix Systems

The Ovum View: The reality of end-user IT circa 2002

Gary Barnett, IT research director at Ovum, says it's bleak out there for vendors without a good ROI story and real referenceable customers. Suppliers cannot just wave their arms around, promising the usual mix of 'time to market', 'ROI', 're-use...

Channel:
Comment & Analysis

Building the business case for collaboration

First of all is informal ROI, which is calculated early on in the sales cycle. While ROI can be achieved from project-based collaboration solutions, says Mike Davis from the Butler Group, long term success is achieved by embedding collaborative...

Brunel University's Business Class: How to avoid IT project failure

Not consulting the end user for direct input on the way the technology is developed causes real problems - both in terms of system structure and cultural acceptance. Traditionally, businesses deal with legacy systems by creating more legacy systems...

Channel:
Comment & Analysis

Quocirca's Straight Talking: Choosing Desktop Linux

Usability, end-user acceptance and resistance to change In most cases, the cost/benefit equation is unlikely to pan out in favour of a wholesale migration to Desktop Linux in the short to medium term.

Windows 2000 Special: New dawn or dead end?

Stephen Spiers, IT and business re-engineering director at engineering group Wagon PLC, said: "We tend to avoid the bleeding edge and let others take the pain first. And while there was agreement the OS will eventually receive widespread adoption...

Channel:
Comment & Analysis

Who signed that contract? Inking supplier agreements

The supplier still gets to own (and sell on) the material that he develops but you get the unrestricted right to do what you want with it. Linking payment to acceptance is a good way to protect yourself.

Channel:
IT Director

Featured White Papers

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

This IDC whitepaper examines how companies are turning to integrated security solutions, such as Novell Secure Desktop Solution, to deal with the vulnerability of mobile assets and implement a comprehensive security strategy.

Publisher:
Novell

Green IT: Reducing your Carbon Footprint with Citrix

Going green has become an imperative, not an option, for companies facing the new reality of balancing business objectives with dwindling environmental resources. Read on to learn how Citrix products can help bring environmental and organizational objectives into alignment by alleviating the energy impact of equipment needed to serve both the datacenter and the desktop.

Publisher:
Citrix Systems

Identity and Security Management and Strong Information Technology Goverance

A total identity and access management (IAM) – driven goverance, risk and compliance (GRC) solution should ensure foolproof and accurate measurements of policies and practises across the enterprise. This IDC white paper examines identity and security management (ISM) solutions and how these integrated offerings can play a key role in enforcing security compliance.

Publisher:
Novell

Also on silicon.com

Site Navigation:

White Papers White Papers

End-User Performance: Building and Maintaining ROI

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific