Overview
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage.
This whitepaper defines reliability and availability and then compares the approaches of various IP telephony vendors take to ensure high availability. You will see how the underlying system design and architecture dictate the type of redundancy that can be deployed to increase reliability.
Secure Copy™ is a powerful, comprehensive migration solution that automates the copying ofdata between Windows NT/2000/2003/2008 servers without the use of agents or scripts. Whetheryou're migrating from one server to...
Secure Copy™ is a powerful, comprehensive migration solution that automates the copying of
data between Windows NT/2000/2003/2008 servers without the use of agents or scripts. Whether
you're migrating from one server to...
As organizations struggle to cope with the exponential growth of data, especially in the unstructured and decentralized file space, the urgency to gain better control, visibility and transparency of file...
This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks...
In the first of this series of three white papers, Mike Ferguson of Intelligent Business Strategies defines what data governance is and then looks at the requirements that need to...
After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone system, the Visiting Nurse Association of Boston chose a robust VoIP solution from ShoreTel...
Download this case study to learn why Raleigh Medical Group purchased a VoIP solution from ShoreTel to replace the costly, traditional TDM phone system it had been leasing from Avaya....
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management of a Unified...
Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects...
If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. It's an information-packed compendium of articles that explains how you...
Throughout the world, public services today are under pressure. The current economic climate, where taxreceipts are naturally suppressed, provides very seriousfunding challenges. Moreover, in good times and bad, increasing regulation at the regional and national level is imposing additional duties and responsibilities on the public services without additional resources to carry them out. Store closures are changing the urban landscape. Demographic and/or economic change isincreasing demand for health and social services.Demand for decreased crime rates is focusing minds in law enforcement. And the threat of internationalterrorism is forcing greater contingency duties on the emergency services. The net result is a need to do more with less—quite a challenge.
Reducing power consumption is one of the most significant challenges of IT centers today. With storage needs on a steep rise, it is increasingly clear that new approaches must be explored. This IBM whitepaper shows how, on average, a traditional storage system using mirroring effectively uses less than 21% of its raw capacity, and an XIV system uses approximately 46% of its raw capacity.
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is not recommended. Now is the time to strategically trim and strengthen for success. This IDC White Paper explores 3 tangible areas that IT departments should investigate to help strategise cost reduction during the downturn. Download the White Paper to learn: -- Why IT utilisation, end-user support and maintenance budgets are the most strategic areas to investigate -- How to effectively approach cost-saving measures within these areas while maintaining IT performance -- Tools and services the IDC recommends for achieving maximum cost savings and efficiency
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