Help Desk White Papers

Por qué hacer pruebas no es suficiente para garantizar la calidad de la aplicación

Overview Muchos departamentos de TI se afanan aún por conseguir resultados uniformes de calidad mientras sufren de falta de visibilidad y carecen de procesos definidos. Es posible que ya sepa cómo puede establecer prioridades y automatizar sus actividades de pruebas para mejorar la calidad. Quizá ya haya implementado estas prácticas en su organización. Este puede ser el momento oportuno para dar el siguiente paso en los procesos de prueba: Gestión de la Calidad.

Further White Paper Details
PublisherCompuware File FormatPDF
Date PublishedFebruary 2007 Downloads1
FormatWhite Papers   
Topics

Selection Criteria for Remote Support Tools

Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...

Applying Remote Support Technology for Maximum Impact

Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...

9 Management Practices for Exceptional Webinars

Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar...

eBook - How to Drive Better Business Outcomes with Exceptional Web Experiences

Today's businesses stand to benefit by implementing an enterprise-class portal that provides consistent access to customized tools that improve productivity, fuel innovation, and improve customer satisfaction.

Using Proactive Alerts in HP Web Jetadmin

HP Web Jetadmin has the ability to send e-mail messages, or alerts, whenever events occur on printers. For example, error or warning conditions on printers, such as paper out or...


Quick Sitemap Links: