Salesforce.com CEO Marc Benioff set up the company after spending 13 years at Oracle and a number of other top executives have moved across from rival Siebel, which is the biggest CRM vendor and now competes with its nascent hosted offering Siebel...
Siebel touts partnerships with IBM and BT, who have each agreed to host and sell Siebel's $70-a-month software, called Siebel OnDemand. The company acquired Salesforce rival Upshot to further boost its OnDemand business, and said this week that it...
Ineto Services' hosted telephony infrastructure will be integrated into Siebel's CRM OnDemand product as part of the company's 'CRM for Everyone' strategy. Mark Sunday, senior VP of IT and CIO at Siebel, said in a statement: "With Ineto Services...
Siebel has launched its own online version, called CRM OnDemand that is sold through a partnership with IBM. Siebel sells customer relationship management (CRM) software that is used for corporate tasks such as tracking technical support requests...
CRM OnDemand, which was launched in the US late last year, allows companies to provide a CRM application to key employees for a standard monthly fee, removing the need to deploy any additional hardware or software because the service is hosted...
Over time, we believe, SAP's hosted CRM offering could hamper Siebel Systems' fledgling CRM OnDemand business and interfere with Salesforce.com's upward inroads into the enterprise segment," Thill added in the note.
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