The policy will also affect access to outside message boards, chat rooms and forums, and any access to accounts from ISPs. Other investment banks, such as Goldman Sachs, have similar company-wide policies.
Instead, organisations need clear usage policies - as with email and telephone - combined with filtering and logging of IM. Hawthorn said: "There have to be usage policies that people are aware of. Workers admit to using instant messaging (IM) in...
In addition, the use of full auditing tools enabling the logging of sessions is under the control of a central administrator, so minimising the impact of IM being used inappropriately - and so also minimising the risk of legal issues down the line.
He told silicon.com: "The real message is not to ban Skype flat-out but if you are going to consider its use, then rein it in or lock it down, the same as you would with IM. If IT managers want to allow Skype in the workplace, they should develop...
A worrying 80 per cent - who are bound by data retention laws - are failing to delete records after the requisite time. Policies need to be resolved between records managers and IT departments and if necessary investments made in information...
The main risks of uncontrolled IM use include a lack of regulatory compliance involving the retention and auditing of communications; the lack of encryption to protect confidential data being exposed in IM; and the danger that staff will use IM to...