You are here: silicon.com > Resources > White Papers > Networking and Communications > Network Technologies > Unified Communications

Unified Communications White Papers

Cisco Unified Communications: Unifying Communications Infrastructure

Overview Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.

Further White Paper Details
Publisher	Global Knowledge	File Format	PDF
Date Published	March 2007	Downloads	3
Format	White Papers
Topics	Unified Communications

Did you find this white paper useful? 5 out of 12 users found this white paper useful

Orange- customer case study

The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use...

Publisher:
Pitney Bowes

Tags:
wide area networks (wan)

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Publisher:
Shoretel

Tags:
voip - ip telephony

Windows Phones and Unified Communications

Are you thinking about unified communications in your business? You need to be. In today's world, two trends are reshaping the way we work: 1) all workers are becoming mobile workers,...

Publisher:
Microsoft

Tags:
voip - ip telephony

Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM

In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping...

Publisher:
IBM

Tags:
voip - ip telephony

Sybase - Taking a Strategic Approach to Enterprise Mobility

Learn how to deploy a mobility solution that allows you to manage, analyze, and deliver data to anyone, anytime. And learn how to select a solution that will boost productivity,...

Publisher:
Sybase

Tags:
voip - ip telephony

Pipe dream? Welcome to the converged office of the near future

That's because unified communications is about to thrust itself into the office of the future with the emergence of converged networks where voice, data and video all use the same IP pipe. Ever since the telecoms industry’s first attempts with...

Microsoft primes VoIP software trial

Chris Cullin, a director of product management in Microsoft's unified communications group, said: "Obviously, this is an important milestone toward that vision. Microsoft, which has high hopes that the convergence of voice and data networks will...

Gates: 'My work here is not yet done'

Gurdeep Singh Pall, a Microsoft vice president, who has worked closely with Gates in the areas of unified communications, said Gates has expressed frustration with how slowly speech recognition has found its way into the mainstream.

BT's Ribbit buy to take on Android?

On the unified-communications side, the acquired technology should also pit BT against services such as Skype and Google's GrandCentral. With Ribbit, not only do we extend our presence in [Silicon] Valley but we also gain a ground-breaking platform...

Channel:
Mobile & Wireless
Tags:
ribbit,
bt

Is Nokia losing its enterprise mojo?

Nokia has announced it will stop marketing its own unified communications offerings for enterprise mobility. Or as Claudio Castelli, from analyst Ovum, puts it: "The company has recognised that it is unable to advance into the enterprise market as...

The dawn of unified communications

The recession is forcing businesses to search for ways to cut costs - and unified comms is one place many will start, says Quocirca's Bob Tarzey. This has led to a renewed focus from vendors on unified communications (UC) - also known as IP...

Featured White Papers

The Value of Location Intelligence in the Communications Industry

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.

Publisher:
Pitney Bowes

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Publisher:
Citrix Online

HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.