Overview
A mobile workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. This paper examines why mobilisation strategies should be integrated as part of corporate business and technology strategies and not be approached in isolation.
Secure Copy™ is a powerful, comprehensive migration solution that automates the copying ofdata between Windows NT/2000/2003/2008 servers without the use of agents or scripts. Whetheryou're migrating from one server to...
Secure Copy™ is a powerful, comprehensive migration solution that automates the copying of
data between Windows NT/2000/2003/2008 servers without the use of agents or scripts. Whether
you're migrating from one server to...
As organizations struggle to cope with the exponential growth of data, especially in the unstructured and decentralized file space, the urgency to gain better control, visibility and transparency of file...
This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks...
In the first of this series of three white papers, Mike Ferguson of Intelligent Business Strategies defines what data governance is and then looks at the requirements that need to...
Today's small and medium sized enterprises (SMEs) see a need for automating their front office sales and customer relationship management (CRM) tools to their back office accounting and financial systems....
If your organisation has separate systems for CRM, SCM and ERP, accounting and so on, then there is a higher likelihood of there been barriers in the way information flows....
A mobile workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. This paper examines why mobilisation strategies should be integrated as...
The ability to manage data is becoming increasingly key to a company's ability to compete effectively in today's ever more competitive business environment. The following paper outlines some of the...
Sharing information across a business by having staff re-key the same data into multiple systems is a perilous way of sourcing the data on which key decisions will be made....
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.
the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.