You are here: silicon.com > Resources > White Papers

White Papers

Paths to Opportunities With Windows Small Business Server 2003: Extending to Microsoft Dynamics CRM 3.0 Small Business Edition

Overview The Customer Relationship Management (CRM) market represents a new and attractive opportunity for IT solution providers, value-added resellers, and system builders targeting Small and Medium-sized Businesses (SMBs). The mere mention of customer relationship management conjured up images of large-scale software deployments designed and priced primarily to automate the sales, marketing, and customer service operations of enterprises and large businesses. However, this picture is beginning to change with the introduction of CRM software targeted to SMBs, such as Microsoft Dynamics CRM 3.0 Small Business Edition (CRM 3.0 SBE).

Further White Paper Details
Publisher	IDG (International Data Group)	File Format	PDF
Date Published	February 2006
Format	White Papers
Topics	N/A

Did you find this white paper useful? 3 out of 5 users found this white paper useful

Accelerating Microsoft Windows Vista Migrations with Citrix XenApp

Publisher:
Citrix Systems

Delivering Information in Real Time

Publisher:
IBM

Green IT: Reducing your Carbon Footprint with Citrix

Publisher:
Citrix Systems

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

Publisher:
Novell

Security Beyond Corporate Boundaries: Using Citrix Application Delivery to Protect Corporate Information Anywhere Business Happens

Publisher:
Citrix Systems

CRM: Hosted vs packaged - which to choose?

In its assessment of the available software options, Forrester identified Siebel Professional Edition, Sage CRM SalesLogix and Pivotal as the best match for medium-sized companies. But for the remainder of medium-sized organizations, a hosted...

Microsoft chases Oracle, SAP with hosted CRM

The professional edition is targeted at large businesses, costing $622 to $880 per user and $1,244 to $1,761 per server. Dynamics CRM 3.0, released late on Monday, lets companies track and manage customer information.

Channel:
Applications
Tags:
oracle,
sap,
crm,
microsoft

Is CRM now a "must have" for firms of all sizes?

He told silicon.com: "Most CRM systems have been targeted at very large enterprises to date but consideration is now being given to smaller companies such as ours. While many large private sector companies have long realised the need for effective...

Microsoft sets Office bundling terms

Business Contact Manager is an extension of Outlook that adds customer relationship management (CRM) information to contacts, calendars and email. OneNote will not be available with any of the bundles, while InfoPath will come with Office 2003...

Cisco looks to hook smaller customers

Cisco Systems is putting new emphasis on small and medium-sized businesses in a bid to shore up declining revenue in its traditional markets. By contrast, the company believes, small and medium-sized companies are still catching up to the...

Channel:
LANs

The Bloor Perspective: 3Com's strategy switch, the language of European ecommerce, and ASPs - what end users think

Of greatest interest to the typical business buyer of technology is 3Com's development of its products targeted at small and medium-sized locations. Tridion's DialogServer product has a truly international appeal, but initial effort is being...

Channel:
Comment & Analysis

Featured White Papers

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

This IDC whitepaper examines how companies are turning to integrated security solutions, such as Novell Secure Desktop Solution, to deal with the vulnerability of mobile assets and implement a comprehensive security strategy.

Publisher:
Novell

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

Balancing Security Against Productivity

What makes for great security? Is it about keeping the bad guys out or letting the good guys in? About defending attacks or preventing them? When IDG Research Services queried IT security professionals on the topic, intriguing insight into the effectiveness of security management came to light.

Publisher:
Novell

Also on silicon.com

Site Navigation:

White Papers

Paths to Opportunities With Windows Small Business Server 2003: Extending to Microsoft Dynamics CRM 3.0 Small Business Edition

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific