White Papers

End-User Performance: Building and Maintaining ROI

Overview In this white paper from SAP, author Stephen Hirsch examines issues related to end user acceptance and use of enterprise software. Hirsch advocates for creating a "performance cycle" that establishes user acceptance and understanding up front and maintains and develops user skills in the long term. He explains how this framework can help maximize end-user performance and ensure the overall success and ROI of your software implementation.

Further White Paper Details
PublisherSAP File FormatPDF
Date PublishedOctober 2006 Downloads20
FormatWhite Papers   
Topics
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