White Papers

IP Telephony Management System Automates Service Configuration

Overview Headquartered in Basking Ridge, New Jersey, with 17,000 employees, Avaya is a global provider of business communications applications, systems, and services. To manage all of the hardware and software in an enterprise IP telephony network, Avaya created an application in 2005 called the Hosted Solution Element Manager (HSEM), which it built using the Microsoft .NET Framework 1.1. To make the HSEM more efficient and easier to manage, Avaya upgraded the HSEM using the Windows Workflow Foundation and Windows Communication Foundation functionality in the Microsoft .NET Framework 3.0. The result is key HSEM functions that run automatically, without manual operation. Some operations run a hundred times faster in the new version, and the performance gains mean less costly, more reliable operations for Avaya's customers.

Further White Paper Details
PublisherMicrosoft File FormatHTML
Date PublishedFebruary 2007
FormatCase Studies   
Topics
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