White Papers

EDS Adopts IT Management Tools to Improve Internal Operations, Client Service Delivery

• Tags:
• eds,
• system center,
• microsoft system center,
• centralized

Overview With more than 3 million Windows-based systems under management worldwide, technology services provider EDS is using Microsoft System Center IT solutions to standardize and automate its IT operations. Microsoft Systems Management Server 2003 facilitates centralized software deployment and user support, which helps the company to keep its 90,000 computers around the globe secure and running smoothly, while Microsoft Operations Manager 2005 provides the detailed monitoring capabilities EDS needs to ensure that the servers supporting mission-critical systems such as e-mail remain up and running. Just as important, EDS is using System Center solutions to provide standardized service offerings to the clients whose IT infrastructures it manages and to deliver the high levels of reliability, security, and scalability that EDS itself enjoys.

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