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Automated BI Reporting Helps Construction Supplier Increase Sales, Customer Service
Overview Iwasaki Co., founded in 1946 in Japan, supplies small and mid-market companies in the building and construction industry with surveying instruments, design and engineering equipment, and other technology. Because the company had no efficient and timely way to gather, analyze, and distribute sales, inventory, and customer data, the information did little to help Iwasaki develop targeted sales and business strategies. Working with Northern System, Inc., a Microsoft Certified Partner, Iwasaki developed an automated business-intelligence reporting solution that employees can use to view timely customer information, track sales processes in real time instead of a week later, and stay current on every aspect of company business. The result is better decision making, increased sales, and improved customer service and satisfaction.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | February 2007 | ||
| Format | Case Studies | ||
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