White Papers

Afrox Creates World-Class Customer Service Center With BMC Software

Overview As a leading supplier of gas, welding, and related products to the consumer, African Oxygen Limited (Afrox) needed to centralize and consolidate billing and debt collecting. They chose BMC Remedy Action Request System (AR System) to help them create an effective way to communicate and exchange information between their contact center and its departments and branches.

Further White Paper Details
PublisherBMC Software File FormatPDF
Date PublishedFebruary 2007
FormatCase Studies   
Topics
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