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ITIL to the Motor Rescue

Overview Companies in the motor insurance sector are under pressure to reduce both the complexity and the cost of processing claims. One of the key tools is to adopt a service-based model for their IT departments. Organizations such as Audatext, which operates at the hub of the motor insurance section between body-shops and insurance companies, esure, an insurance company, are already seeing tangible benefits from adopting service-based models based on the IT Infrastructure Library (ITIL). It is allowing them to adopt best practice processes and a measurable set of objectives for continuous improvement.

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PublisherBCS File FormatHTML
Date PublishedDecember 2006 Downloads1
FormatWhite Papers   
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