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ITIL Must Embrace the Collective
Overview The change that threatens the OGC (the UK's Office of Government Commerce; owners of ITIL) is the new Internet revolution - Web 2.0, the wisdom of crowds, collective intelligence. It is so new the world has not settled on a name for it yet. It is an emergent characteristic of the Internet, a rising phenomenon that is radically changing concepts of intellectual property, expertise and authority. One aspect of it is the exciting application of the open source concept to content, exemplified by Wikipedia but also seen in more esoteric sites such as OpenCola, Core Practice or the Science Commons.
| Publisher | Jupitermedia | File Format | HTML |
|---|---|---|---|
| Date Published | October 2006 | ||
| Format | White Papers | ||
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