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Leveraging the Synergy Between Identity Management and ITIL Processes

Overview Businesses nowadays are striving to manage IT from a business perspective to improve service, reduce costs, increase business agility, and achieve regulatory compliance all while protecting profits. This paper provides overviews of identity management and ITIL; Examines the synergy between identity management and ITIL processes, focusing on those ITIL processes most relevant to identity management; Describes an approach to integrating identity management solutions with applications that support ITIL processes; Discusses the business value this approach delivers.

Further White Paper Details
Publisher	BMC Software	File Format	PDF
Date Published	November 2006	Downloads	37
Format	White Papers
Topics	Help Desk, Security Management, ITIL

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