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Evaluating IT Service Solutions for the NHS: 10 Key Questions

Overview The National Programme for IT (NPfIT) is setting huge challenges for all those involved. If it is tasked with selecting the right IT service management system for the NHS organisation nowadays, then one have to faced with a plethora of new regulations, structures and patterns of influence, as well as the uncertainties of a changing environment. There are many more dimensions that come into play. To act as a guide to the customers in the NHS, it has compiled a checklist of 10 must-have features for an IT service solution in the NHS nowadays. These are useful to bear in mind when assessing the appropriateness of the current IT service solution or indeed any new solution which may be considering.

Further White Paper Details
Publisher	Sunrise Software	File Format	PDF
Date Published	February 2006	Downloads	29
Format	White Papers
Topics	Service Level Management, ITIL

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