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Infrastructure Management White Papers

Selecting the Right Consultancy to Support Your ITIL Initiative

Overview Many Consultancies claim they have the experience and expertise needed to effectively implement the Information Technology Infrastructure Library (ITIL) approach to managing IT services. In selecting the right consultancy to support ITIL implementation initiative companies must be cautious and develop the right evaluation and selection criteria before engaging a consultancy. Companies implementing the Information Technology Infrastructure Library may unwittingly engage an inexperienced ITIL consultancy to undertake a project that has significant risks associated with it. This paper explains how to identify the evaluation and selection criteria needed to develop a best in class ranking of constancies claiming to provide ITIL implementation services and support based on the each vendor's ability to execute and vendor's visibility.

Further White Paper Details
Publisher	Covestic	File Format	PDF
Date Published	March 2006	Downloads	1
Format	White Papers
Topics	Infrastructure Management, ITIL

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