The idea of the general network goes back almost as far as the concepts of individual computers, Windows, icons or software objects. In that environment the concepts of the computer bus and the network are merging.
Under the terms of the deal, Dell will provide products and services to British Airways (BA), and will work with the airline on technology initiatives for its customers and staff. Financial terms of the deal were not disclosed.
The goal of having "singular and repeatable" operational processes refers to pattern-matching concepts. An organisation with 10 regional help desks worldwide, for instance, should have a single help desk procedure that is repeated in each help desk...
The government claims the UK is leading the EU in terms of the sophistication of public authority e-services for the citizen - but that it is currently below average in terms of take-up. The government is spending £5m to persuade the public to use...
Every once in a while, a new term comes along that sounds like just another acronym but which can actually help organisations get more out of their IT. Itil is one such term, says Quocirca's Clive Longbottom.
International hotelier NH Hoteles has rationalised its IT service desk procedure in anticipation of doubling its business by 2009. NH Hoteles service delivery manager Simon Pike said: "Each one of them was doing their own thing in terms of...
Did you find this white paper useful? 0 out of 1 users found this white paper useful
White Paper RSS
Download
Register
