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Chemicals Distributor Enhances Customer Service and Sales With CRM Solution

Overview A-Gas Australia, a blender, repacker, and distributor of specialty gases and chemicals, including refrigerants, foam-blowing agents, aerosol propellants, and solvents, needed a better way to manage its customer relationships. The company, which has 25 employees, deployed Microsoft CRM (now part of Microsoft Dynamics) running on the Microsoft Windows Server 2003 operating system and using Microsoft BizTalk Server 2004 to integrate CRM with the company's existing Microsoft Business Solutions - Great Plains (now part of Microsoft Dynamics) financial management software.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedJanuary 2007 Downloads2
FormatCase Studies   
Topics
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